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Vacation Expert

Our Vacation Experts are standing by to answer all your questions. If you need help, call us at:
US: 1-877-610-6300
MX: 800-681-1572

PRIVACY POLICY

At GlobeQuest Travel Club, we recognize that privacy is an important issue, and we understand that you are concerned about the security and privacy of your personal information. In order to demonstrate our commitment to fostering and maintaining strong customer relationships, we have created two separate policies that describe the manner in which we use and protect the information we receive from and about you. The GlobeQuest Travel Club Internet Privacy Statement describes our practices concerning the collecting and use of information gathered from or about our online visitors and registered users. GlobeQuest Travel Club's Privacy Notice applies only to GlobeQuest Travel Club Owners who have received a financial product or service from GlobeQuest Travel Club, and describes how we protect and use the non-public personal financial information of such owners.

Your California Privacy Rights

Effective January 1, 2005, California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please email us.

GlobeQuest Travel Club's INTERNET PRIVACY STATEMENT

As a GlobeQuest Travel Club web site visitor, it is your right to know what information we need to collect, why we need it, how we protect it and how we use it. On our web sites, we collect information that you voluntarily provide in order for us to provide you with services and products, process transactions that you request and provide customer service. We may also use the personal information that we collect for other business purposes such as to better understand customer needs, enhance customer relationships, make appropriate offers or facilitate third party offers that will be of interest to you.

The information covered by this Privacy Statement

The Internet Privacy Statement (Privacy Statement) applies only to the personally identifiable information that is collected on the web sites where this Privacy Statement is posted, and does not apply to any other information collected by Premier Cancun Vacations and its subsidiaries and affiliates (collectively GlobeQuest Travel Club) through any other means.

The types of information we collect

Information you provide to us
Requests for Information.

When you request additional information related to our products, services or properties, we will request your name and contact information such as street address, telephone number and email address. We may also request information regarding your vacation preferences including destinations, seasons of interest, accommodations and length of stay, as well as income level and whether you have toured a GlobeQuest Travel Club property before. Please note that our ability to respond to online requests may depend on the registration and/or licensing requirements of the state in which you reside.

How we secure your information

GlobeQuest Travel Club uses industry best practices to protect your information and your privacy. SSL works by using a private key to encrypt data that's transferred over the SSL connection. Most web browsers, including Internet Explorer, support SSL and many web sites use the protocol to obtain confidential user information. By convention, URLs that require an SSL connection start with https instead of http. You can tell if you are using a secure server by looking at the bottom of your web browser window. For example, in Internet Explorer you will see a lock icon. When the symbol is unbroken or the padlock appears to be in its closed state, the page is encrypted and therefore secure. If you wish to take advantage of the latest encryption standards, be sure you have the latest version of the browser you're using. Be sure to download and use the latest version of a web browser. Beta versions of web browsers are not recommended.

In addition we use a third party payment gateway service that enables us to authorize, settle and manage credit cards safely and securely via a 128-bit Secure Sockets Layer (SSL) Internet Protocol (IP) connection.

How we use and share your information

We may share your information with our affiliates

We may share your information, in whole or in part, with our affiliates, i.e. the companies that are controlled by GlobeQuest Travel Club, in order to send you promotional materials about our products and services.

We may share your information with third party service providers

We may share your information, in whole or in part, with the following third party service providers: (i) companies that provide marketing and sales services on our behalf, (ii) companies that process and service your accounts, and (iii) companies that help us protect and secure your information and the confidentiality of our records. Occasionally, we may partner with other companies to provide co-sponsored or co-branded promotions, products and services and may share your information with our co-sponsor. For example, we may co-sponsor a sweepstakes on our site with other companies, or we may provide prizes for sweepstakes sponsored by other companies. If you enter one of these sweepstakes, we may share your information with the co-sponsor or third party sponsor. All of these third party service providers have contractual obligations with us to maintain the confidentiality of your information. Additionally, these third party service providers are only permitted to use your information for the purposes specified by the sweepstakes or promotion as specified by us or our affiliates, or as allowed by law.

We may disclose your information to non-affiliated third parties

We may disclose your information, in whole or in part, to the following types of non-affiliated third parties: (i) companies with whom we have joint marketing agreements; (ii) non-financial organizations, such as direct marketing companies and consumer reporting agencies, (iii) financial service providers, such as companies engaged in banking, credit card business and consumer finance, and (iv) others, such as non-profit organizations.

Other circumstances in which we may share your information

We may share your information when you specifically request it or give us permission to do so. We may also share your information when we suspect criminal or fraudulent activity, and when we are required by law such as when we receive a subpoena or a court order. We may also share your information in the event that we sell a particular line of business or function.

We may share your information with our affiliates

We may share your information, in whole or in part, with our affiliates, i.e. the companies that are controlled by GlobeQuest Travel Club, in order to send you promotional materials about our products and services.

We may share your information with third party service providers

We may share your information, in whole or in part, with our affiliates, i.e. the companies that are controlled by GlobeQuest Travel Club, in order to send you promotional materials about our products and services.

We may disclose your information to non-affiliated third parties

We may disclose your information, in whole or in part, to the following types of non-affiliated third parties: (i) companies with whom we have joint marketing agreements; (ii) non-financial organizations, such as direct marketing companies and consumer reporting agencies, (iii) financial service providers, such as companies engaged in banking, credit card business and consumer finance, and (iv) others, such as non-profit organizations.

Other circumstances in which we may share your information

We may share your information when you specifically request it or give us permission to do so. We may also share your information when we suspect criminal or fraudulent activity, and when we are required by law such as when we receive a subpoena or a court order. We may also share your information in the event that we sell a particular line of business or function.

Requesting to not have your personal information shared with third parties and/or GlobeQuest Travel Club affiliates

You may direct us to limit the disclosure of personal information about you that we share with non-affiliated third parties. If you elect this opt-out choice, we will not disclose your information to those non-affiliated third parties set forth in paragraph 4.C., however, we may still disclose your personal information to third parties: (i) that perform marketing services on our behalf; and (ii) as permitted by law, such as to service providers, to protect against fraud, and to protect the security or confidentiality of our records.

If you wish to exercise your opt-out choice above, please specify your opt-out choice and email us. Please allow approximately 30 to 60 days from our receipt of your Internet Privacy Statement Opt-Out Request for it to become effective.

Deleting stored information from GlobeQuest Travel Club database

If you are not an Owner and wish to have your account and all stored information deleted from our system, email us. Please include the words "delete my account" in the message and a representative will contact you to verify your request. Once your account and any related information has been deleted, it is not possible to recover any of this data. Current Owners are not able to delete their account information. If you would like to remove your email address from your account, you will no longer be able to use the Premier Cancun Vacations services. To have your email addressed removed from our database, please email us.

Use and participation by minors

All of our promotions and web site applications require the entrant and user to be 18 or over, therefore we do not knowingly accept personal information from minors. Children under age 18 should always consult a parent or guardian before sharing any personal details with any company or individual on the Internet.

How we safeguard public or shared information

At GlobeQuest Travel Club, we will strive to keep all your information up to date, and to guard your privacy by continuously evaluating the enforcement and nature of our policies. There are currently no areas of the GlobeQuest Travel Club web site where any type of personal data would be visible to the public without first obtaining written permission and appropriate releases prior to use and posting (i.e. prior sweepstakes winners, employee or owner testimonials, etc.)

How we notify you of changes to this Internet Privacy Statement

If our Internet Privacy Statement changes and you have a valid email address on file with GlobeQuest Travel Club, we will email you announcing the new Privacy Statement.

How we notify you of changes to this Internet Privacy Statement

If our Internet Privacy Statement changes and you have a valid email address on file with GlobeQuest Travel Club, we will email you announcing the new Privacy Statement.